Is an unexamined complaint an approved complaint?
The Act on Consideration of Complaints by Financial Market Entities and on the Financial Ombudsman provides that a complaint not resolved within the stated period “is regarded as” resolved in accordance with the customer’s request. In a surprising resolution, the Supreme Court recently ruled that this does not mean that a delay in consideration of a complaint mandates that it is resolved in the customer’s favour, but such a delay merely increases the burden faced by the entity during litigation. If, of course, the matter ever reaches the courts. Was this what the legislature intended?
Insurers' duties to consumers
Examples from the case law on automobile insurance
The existence of a directors and officers liability policy is not sufficient to assert a direct action against the insurance com
The Warsaw Court of Appeal has held that an insurance company may be liable for a loss caused by an insured as a member of a corporate management board only upon compliance with certain formal conditions.
Outsourcing bookkeeping services
What are the obligations, barriers and costs that an existing company must deal with before beginning to provide accounting services as an additional business for outside entities?
Insurance agreement ends, but protection continues?
Termination of a framework agreement under which individual mortgage insurance policies were issued need not mean the end of the insurance protection.
